Customer Testimonials

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  • Richard has just renovated our waterfall. He was a pleasure to work with; knowledgeable, professional and creative. I'm delighted with the results. Strongly recommended.

    Google Review

    Carolyn Clarke

  • I had a consultation with Richard about building a pond with a stream. He was very helpful and spent a lot of time explaining various aspects of the project. I would highly recommend Creative Cascades.

    Google Review

    Adam Romanowski

  • We are very happy with our pondless stream that Creative Cascades completed for us. We wanted something to remind us of the natural springs in the welsh mountains. Richard was very creative and designed and built from scratch a very natural looking water feature. We have already recommended him to family and friends. We haven't had warm weather to enjoy it with yet but it has been a joy even in the cold! I often go out there with a cup of coffee and just enjoy the sound and mesmerizing "babbling brook" - it's beautiful. It will be enjoyed even more when we have completed the seating area next to it!

    Google Review

    Mrs J Newton

  • Professionalism, Punctuality, Quality, Responsiveness, Value

    Google Review

    Leon O'Connor

  • A perfectionist and a very knowledgeable guy. Richard did a lovely job on my pond, coming back several times to tweak things to get them just right.

    M W Rodgers

  • It’s a brave man who sets out to emulate nature’s beauty…but Richard’s up for the challenge, and we are blown away by his recent creation in our garden. Even in the damp November gloom we are drawn outside day and evening (it has underwater lighting) to soak up the sights and sounds of our verdant rocky pond and waterfall. It is so alive and so magical, and already it’s a magnet for our local wildlife. Richard has transformed a bare and barren patch of grass into something soul-nurturing and life-enhancing.

    We very much admire Richard’s ability to mould the environment like a sculptor, undeterred by the practicalities of manoeuvering a few tonnes of earth and rocks…he is creative and gifted, with the eye of an artist….and also an epic planner and methodical worker, very ‘on’ the detail. To top it all (we know this sounds grovelly but it’s true!) he is warm, enthusiastic, professional and an excellent communicator. VERY highly recommended.

    Google Review

    Gerry Curren

  • We had a rather dull, lifeless area of the garden that has now been transformed by Richard. He has some great ideas and so much enthusiasm and know-how and we now have a stunning stream and waterfall that we (and our dogs) just love!

    Richard was reliable and a very clean and tidy worker. We are thrilled with the results.

    Google Review

    Julie Wilson

  • Richard did an exceptional job of cleaning our rather neglected pond and fitting a new pump. He made some great suggestions about a natural filter and about planting and lighting. We will be having him back to do these upgrades. Very professional and would highly recommend.

    Google Review

    Sieze Scorpi

  • Richard brought his considerable skill and creativity into play when designing and building our pond. He is a true enthusiast and perfectionist and he went out of his way on many occasions to ensure that the finished pond was exactly what we had imagined and hoped it would be. We are thrilled with the final result which really enlivens a corner of our garden and we shall be singing Richard's praises to all our neighbours.

    Google Review

    Gill Dean

  • Very friendly and helpful people, would highly recommend.

    Google Review

    Russ Orme

  • To write this review I specially set-up a Google account as I wanted to share my thoughts. We knew we wanted a waterfall to remind us of our walking holidays in the Austrian Alps, but were anxious about appointing a firm to be able to create the sort of thing we had in mind.

    We initially spoke to some landscapers who were keen to do the job but we felt we needed a specialist. Richard ended up spraying a diagram on our lawn and from that moment we knew we'd found the right person. His enthusiasm and attention to detail are boundless and we now have a wonderful waterfall that looks like it's always been here. Never have we had a more thorough and tidy job!

    Google Review

    Theresa Tanbana

  • Pond Restoration

    Recently moved to a 'new' house with large garden and large pond. The pond had been neglected, full of sludge and leaves from a large willow tree. It was in need of lots of attention. Richard Butler (Creative Cascades) did an excellent job, draining, sludge removal and cleaning of filter and pump etc. Pond is now fish friendly and returned to former glory. Excellent work for a fair price, could not recommend more highly.

    Trustpilot Review

    Richard Price

  • Having just moved house I wanted to create a new pond for our existing fish, having dug an enormous hole I was not able to progress, being unable to source rocks in lockdown.

    I chanced upon the Creative Cascades site while searching the web, and salvation came from Richard who was able to source and handpick the stone needed, his guidance and skill in then constructing the pond was fantastic.

    If you are contemplating having a pond or water feature Richard is your man for the job, I thoroughly recommend his services.

    Trustpilot Review

    Savman

  • I always wanted something more than an off the shelf water feature, but I didn’t want a pond in view of the maintenance required, so I was over the moon when I discovered Creative Cascades pondless waterfalls.

    Richard was so enthusiastic and turned a garden space into a magical haven.

    Mrs G, Bishops Stortford

  • Our green slate pondless waterfall has totally transformed the way we use the garden, we love to sit and relax with a glass of wine listening to the trickling water in the background… so restful and the birds love it, it’s like being on holiday.

    Mr V Romsy, Ware

  • My husband arranged a surprise secret garden with waterfall & seating. Now I wouldn’t be without it, it’s our own little bit of paradise literally on our doorstep, thanks so much for the incredible makeover.

    Tess

    Mrs T, Great Dunmow

  • Richard replaced our existing pond, and plant beds and the difference is chalk and cheese. We now have a pond we want to sit around every day, and it stays much cleaner than our previous pond and the planting really transformed the feel of the entire garden. Many thanks indeed.

    The Eldridge family, Broxbourne

  • Thanks so much for the outdoor 'chill-zone', it's totally changed the way we think of our garden, it's now like an outdoor living room and we've become addicted to the blissful sound of water whilst cooking dinner on the oh so convenient firepit, can't thank you enough.

    The Tanners, Ware

  • Mr Price just left a new 5-star review of Creative Cascades: Recently moved to a 'new' house with large garden and large pond. The pond had been neglected, full of sludge and leaves from a large willow tree. It was in need of lots of attention. Richard Butler (Creative Cascades) did an excellent job, draining, sludge removal and cleaning of filter and pump etc. Pond is now fish friendly and returned to former glory. Excellent work for a fair price, could not recommend more highly.

    5* review shown on Trustpilot

    Mr Price, Buntingford

  • Hi Richard & Lynne

    a big thanks for creating our perfect garden, the kids and dog love splashing through the 'mysterious' stream, the planting is so relaxing, we are so glad we went with our instinct to leave this in your capable hands.

    Mrs V Jacks, Broxbourne

  • Richard did an exceptional job of cleaning our rather neglected pond and fitting a new pump. He made some great suggestions about a natural filter and about planting and lighting. We will be having him back to do these upgrades. Very professional and would highly recommend.

    Heather Ellis

  • I have to say the work you have done is stunning and I was a little bit blown away that you could make something look that way from nothing. Excellent work

    Tracey @ The Rockery Centre, Bedford

  • Want the 'wow' factor in your garden? Look no further. We feel very fortunate to have found Creative Cascades. We weren't entirely sure of what we wanted but Richard was an amazingly safe and creative (it's true!) pair of hands; happy to make suggestions when it was obvious we didn't really have a clue. All we knew was that we wanted to hear the sound of water and have something lovely to look at from our kitchen and patio. He delivered on both and so much more. The work was completed exactly on time and, financially, exactly as per the quote. We now have a beautifully landscaped stream and waterfall which we can enjoy along with much of the local wildlife.

    Trustpilot Review

    Nicky Beeley

  • A perfectionist and a very knowledgeable guy. Richard did a lovely job on my pond, coming back several times to tweak things to get them just right.

    5 Star Google review

    Mr Rodgers, Bishops Stortford Herts

  • Richard designed and created a fantastic water feature for our garden.He was very professional and knowledgeable, and completed the project on time with very little disruption to our garden. We are delighted with the result and would definitely recommend Richard and Creative cascades.

    Google Review

    Emma Somerville

  • Richard brought his considerable skill and creativity into play when designing and building our pond.

    He is a true enthusiast and perfectionist and he went out of his way on many occasions to ensure that the finished pond was exactly what we had imagined and hoped it would be. We are thrilled with the final result which really enlivens a corner of our garden and we shall be singing Richard's praises to all our neighbours.

    Gill Dean

  • I contacted Richard as I'd always wanted a pond, what he delivered surpassed my wildest dreams and now the pond is much admired by people that pass my garden, even have people taking photos! Kate L, Tring.

    Kate L, Tring

  • When Richard from Creative Cascades first visited us to discuss our plans for a water feature, he was full of ideas and suggestions. We wanted a low maintenance, totally natural falls and pond and that is exactly what Richard has built for us. This was not a cheap project, but with the quality of the equipment and the attention to detail, it was money well spent. To say we are totally delighted is an understatement.

    Due to limited access, almost 3 tonnes of materials had to be hand delivered to our garden. Every rock had been specifically selected by Richard from the stone yard. The groundwork was all done manually. My wife and I were consulted every step of the way and Richard happily applied the adjustments we discussed. We now have a small piece of beautiful Cumbrian countryside next to our patio. The sound of running water is a joy and we are already seeing wildlife coming to visit and use the new facilities.

    Mr & Mrs G. Essex

  • We just wanted to thank you for bringing a long held dream into reality, quite how you do what you do is a mystery, it’s even better than we’d imagined and for us as artists that’s quite an achievement. Already had our first frog, and dragonflies seem to be surveying our new paradise.

    Thanks again Richard & Lynne

    Sandi, Wini & Brandy Welwyn G C

  • We really appreciate the renovation, it's like night and day and so much nicer now we have clear water, we're enjoying the pond for the first time in years!

    The attention to detail far surpassed our expectations and the new waterfall is absolutely a joy to behold.

    With thanks

    Jonny Masters Ware

  • My new waterfall is gorgeous, everyone says how relaxing it is. I sit gazing at the water for hours on end. I was nervous about spending my holiday fund on this but I needn't have been and am so glad I took the plunge (excuse the pun).

    Excited about how it will look as the plants grow over time, it's already looking established.

    A very appreciative Penny.

    Penny Ward-locke Herts