Customer Testimonials

  • Emma Somerville 1 review 18/09/2019 - Google Reviews   Richard designed and created a fantastic water feature for our garden.He was very professional and knowledgeable, and completed the project on time with very little disruption to our garden. We are delighted with the result and would definitely recommend Richard and Creative cascades. Emma Somerville

  • A perfectionist and a very knowledgeable guy. Richard did a lovely job on my pond, coming back several times to tweak things to get them just right.

    5 Star Google review

    Mr Rodgers, Bishops Stortfod Herts

  • 5 ***** review on Trustpilot   Want the 'wow' factor in your garden? Look no further. We feel very fortunate to have found Creative Cascades. We weren't entirely sure of what we wanted but Richard was an amazingly safe and creative (it's true!) pair of hands; happy to make suggestions when it was obvious we didn't really have a clue. All we knew was that we wanted to hear the sound of water and have something lovely to look at from our kitchen and patio. He delivered on both and so much more. The work was completed exactly on time and, financially, exactly as per the quote. We now have a beautifully landscaped stream and waterfall which we can enjoy along with much of the local wildlife.

    Nicky Beeley

  • I have to say the work you have done is stunning and I was a little bit blown away that you could make something look that way from nothing. Excellent work

    Tracey @ The Rockery Centre, Bedford

  • Richard did an exceptional job of cleaning our rather neglected pond and fitting a new pump. He made some great suggestions about a natural filter and about planting and lighting. We will be having him back to do these upgrades.Very professional and would highly recommend.

    Heather Ellis

  • Carolyn Clarke

    1 review 

    Richard has just renovated our waterfall. He was a pleasure to work with; knowledgeable, professional and creative. I'm delighted with the results. Strongly recommended.

    Carolyn Clarke

  •   1 review

    2 weeks ago-

    We had a rather dull, lifeless area of the garden that has now been transformed by Richard. He has some great ideas and so much enthusiasm and know-how and we now have a stunning stream and waterfall that we (and our dogs) just love! …   

    Julie Wilson

  • Hi Richard & Lynne

    a big thanks for creating our perfect garden, the kids and dog love splashing through the 'mysterious' stream, the planting is so relaxing, we are so glad we went with our instinct to leave this in your capable hands.

    Mrs V Jacks, Broxbourne

    Mrs V Jacks

  • 5* review shown on Trustpilot

    Mr Price just left a new 5-star review of Creative Cascades: Recently moved to a 'new' house with large garden and large pond. The pond had been neglected, full of sludge and leaves from a large willow tree. It was in need of lots of attention. Richard Butler (Creative Cascades) did an excellent job, draining, sludge removal and cleaning of filter and pump etc. Pond is now fish friendly and returned to former glory. Excellent work for a fair price, could not recommend more highly.

    Mr Price, Buntingford

  • "Thanks so much for the outdoor 'chill-zone', it's totally changed the way we think of our garden, it's now like an outdoor living room and we've become addicted to the blissful sound of water whilst cooking dinner on the oh so convenient firepit, can't thank you enough".

    The Tanners, Ware

  • “Richard replaced our existing pond, and plant beds and the difference is chalk and cheese. We now have a pond we want to sit around every day, and it stays much cleaner than our previous pond and the planting really transformed the feel of the entire garden. Many thanks indeed”.

    The Eldridge family, Broxbourne

  • “My husband arranged a surprise secret garden with waterfall & seating. Now I wouldn’t be without it, it’s our own little bit of paradise literally on our doorstep, thanks so much for the incredible makeover”.


    Mrs T, Great Dunmow

  • “Our green slate pondless waterfall has totally transformed the way we use the garden, we love to sit and relax with a glass of wine listening to the trickling water in the background… so restful and the birds love it, it’s like being on holiday”.

    Mr V Romsy, Ware

  • “I always wanted something more than an off the shelf water feature, but I didn’t want a pond in view of the maintenance required, so I was over the moon when I discovered Creative Cascades pondless waterfalls. Richard was so enthusiastic and turned a garden space into a magical haven”.

    Mrs G, Bishops Stortford