Customer Testimonials

  • Hi guys,

    my new waterfall is gorgeous, everyone says how relaxing it is. I sit gazing at the water for hours on end. I was nervous about spending my holiday fund on this but I needn't have been and am so glad I took the plunge (excuse the pun).

    Excited about how it will look as the plants grow over time, it's already looking established.

    A very appreciative Penny.

    Penny Ward-locke, Herts

  • We really appreciate the renovation, it's like night and day and so much nicer now we have clear water, we're enjoying the pond for the first time in years!

    The attention to detail far surpassed our expectations and the new waterfall is absolutely a joy to behold.

    With thanks

    Jonny Masters, Ware

  • We just wanted to thank you for bringing a long held dream into reality, quite how you do what you do is a mystery, it’s even better than we’d imagined and for us as artists that’s quite an achievement. Already had our first frog, and dragonflies seem to be surveying our new paradise.

    Thanks again Richard & Lynne

    Sandi, Wini & Brandy


    Sandi, Wini & Brandy Welwyn G C

  • "When Richard from Creative Cascades first visited us to discuss our plans for a water feature, he was full of ideas and suggestions. We wanted a low maintenance, totally natural falls and pond and that is exactly what Richard has built for us. This was not a cheap project, but with the quality of the equipment and the attention to detail, it was money well spent. To say we are totally delighted is an understatement.

    Due to limited access, almost 3 tonnes of materials had to be hand delivered to our garden. Every rock had been specifically selected by Richard from the stone yard. The groundwork was all done manually. My wife and I were consulted every step of the way and Richard happily applied the adjustments we discussed. We now have a small piece of beautiful Cumbrian countryside next to our patio. The sound of running water is a joy and we are already seeing wildlife coming to visit and use the new facilities." Mr & Mrs G. Essex.

    Mr & Mrs G. Essex.

  • I contacted Richard as I'd always wanted a pond, what he delivered surpassed my wildest dreams and now the pond is much admired by people that pass my garden, even have people taking photos! Kate L, Tring.

    Kate L, Tring

  • Gill Dean  1 review     Richard brought his considerable skill and creativity into play when designing and building our pond. He is a true enthusiast and perfectionist and he went out of his way on many occasions to ensure that the finished pond was exactly what we had imagined and hoped it would be. We are thrilled with the final result which really enlivens a corner of our garden and we shall be singing Richard's praises to all our neighbours. Gill Dean

  • Gerry Curren 1 review    

    It’s a brave man who sets out to emulate nature’s beauty…but Richard’s up for the challenge, and we are blown away by his recent creation in our garden. Even in the damp November gloom we are drawn outside day and evening (it has underwater lighting) to soak up the sights and sounds of our verdant rocky pond and waterfall. It is so alive and so magical, and already it’s a magnet for our local wildlife. Richard has transformed a bare and barren patch of grass into something soul-nurturing and life-enhancing.

    We very much admire Richard’s ability to mould the environment like a sculptor, undeterred by the practicalities of manoeuvering a few tonnes of earth and rocks…he is creative and gifted, with the eye of an artist….and also an epic planner and methodical worker, very ‘on’ the detail. To top it all (we know this sounds grovelly but it’s true!) he is warm, enthusiastic, professional and an excellent communicator. VERY highly recommended.

    Gerry Curren

  • Emma Somerville 1 review 18/09/2019 - Google Reviews   Richard designed and created a fantastic water feature for our garden.He was very professional and knowledgeable, and completed the project on time with very little disruption to our garden. We are delighted with the result and would definitely recommend Richard and Creative cascades. Emma Somerville

  • A perfectionist and a very knowledgeable guy. Richard did a lovely job on my pond, coming back several times to tweak things to get them just right.

    5 Star Google review

    Mr Rodgers, Bishops Stortfod Herts

  • 5 ***** review on Trustpilot   Want the 'wow' factor in your garden? Look no further. We feel very fortunate to have found Creative Cascades. We weren't entirely sure of what we wanted but Richard was an amazingly safe and creative (it's true!) pair of hands; happy to make suggestions when it was obvious we didn't really have a clue. All we knew was that we wanted to hear the sound of water and have something lovely to look at from our kitchen and patio. He delivered on both and so much more. The work was completed exactly on time and, financially, exactly as per the quote. We now have a beautifully landscaped stream and waterfall which we can enjoy along with much of the local wildlife.

    Nicky Beeley

  • I have to say the work you have done is stunning and I was a little bit blown away that you could make something look that way from nothing. Excellent work

    Tracey @ The Rockery Centre, Bedford

  • Richard did an exceptional job of cleaning our rather neglected pond and fitting a new pump. He made some great suggestions about a natural filter and about planting and lighting. We will be having him back to do these upgrades.Very professional and would highly recommend.

    Heather Ellis

  • Carolyn Clarke

    1 review 

    Richard has just renovated our waterfall. He was a pleasure to work with; knowledgeable, professional and creative. I'm delighted with the results. Strongly recommended.

    Carolyn Clarke

  •   1 review

    2 weeks ago-

    We had a rather dull, lifeless area of the garden that has now been transformed by Richard. He has some great ideas and so much enthusiasm and know-how and we now have a stunning stream and waterfall that we (and our dogs) just love! …   

    Julie Wilson

  • Hi Richard & Lynne

    a big thanks for creating our perfect garden, the kids and dog love splashing through the 'mysterious' stream, the planting is so relaxing, we are so glad we went with our instinct to leave this in your capable hands.

    Mrs V Jacks, Broxbourne

    Mrs V Jacks

  • 5* review shown on Trustpilot

    Mr Price just left a new 5-star review of Creative Cascades: Recently moved to a 'new' house with large garden and large pond. The pond had been neglected, full of sludge and leaves from a large willow tree. It was in need of lots of attention. Richard Butler (Creative Cascades) did an excellent job, draining, sludge removal and cleaning of filter and pump etc. Pond is now fish friendly and returned to former glory. Excellent work for a fair price, could not recommend more highly.

    Mr Price, Buntingford

  • "Thanks so much for the outdoor 'chill-zone', it's totally changed the way we think of our garden, it's now like an outdoor living room and we've become addicted to the blissful sound of water whilst cooking dinner on the oh so convenient firepit, can't thank you enough".

    The Tanners, Ware

  • “Richard replaced our existing pond, and plant beds and the difference is chalk and cheese. We now have a pond we want to sit around every day, and it stays much cleaner than our previous pond and the planting really transformed the feel of the entire garden. Many thanks indeed”.

    The Eldridge family, Broxbourne

  • “My husband arranged a surprise secret garden with waterfall & seating. Now I wouldn’t be without it, it’s our own little bit of paradise literally on our doorstep, thanks so much for the incredible makeover”.


    Mrs T, Great Dunmow

  • “Our green slate pondless waterfall has totally transformed the way we use the garden, we love to sit and relax with a glass of wine listening to the trickling water in the background… so restful and the birds love it, it’s like being on holiday”.

    Mr V Romsy, Ware

  • “I always wanted something more than an off the shelf water feature, but I didn’t want a pond in view of the maintenance required, so I was over the moon when I discovered Creative Cascades pondless waterfalls. Richard was so enthusiastic and turned a garden space into a magical haven”.

    Mrs G, Bishops Stortford